Terms and Conditions - Gardening Feltham

Welcome to our Gardening Feltham services. By engaging with our services, you agree to adhere to the following terms and conditions. Please read them carefully to ensure a clear understanding of our policies and procedures.

Service Agreement

Our gardening services encompass a wide range of activities designed to enhance and maintain your outdoor spaces. These services include, but are not limited to:

Landscape Design: Creating customized garden layouts tailored to your preferences.
Planting and Maintenance: Selecting and caring for a diverse array of plants.
Lawn Care: Mowing, fertilizing, and ensuring the health of your lawns.
Irrigation Systems: Installation and maintenance of efficient watering systems.
Seasonal Clean-ups: Preparing your garden for various seasons.

Booking and Scheduling

To ensure timely and efficient service delivery, the following booking policies apply:

Advance Notice: Clients are encouraged to book services at least two weeks in advance.
Cancellations: Cancellations made within 48 hours of the scheduled service will incur a cancellation fee.
Rescheduling: Clients can reschedule appointments up to 24 hours before the service date without additional charges.

Payment Terms

We offer flexible payment options to accommodate our clients' needs:

Payment is due upon completion of services unless prior arrangements have been made.
Accepted payment methods include cash, credit/debit cards, and bank transfers.
Invoices for larger projects will be provided, detailing all services and associated costs.

Client Responsibilities

To ensure the successful completion of our gardening services, clients are expected to:

Provide access to the property during scheduled service times.
Inform us of any existing garden structures or potential hazards.
Designate a point of contact for communication purposes.
Ensure pets are secured or removed from the work area to maintain safety.

Service Limitations

While we strive to offer comprehensive gardening solutions, certain limitations apply:

We are not liable for natural occurrences such as plant diseases or pest infestations that are beyond our control.
Structural changes to the garden layout must be approved by a licensed professional if they involve significant alterations.
Emergency services are subject to availability and may incur additional charges.

Warranty and Liability

Our commitment to quality is reflected in the following warranty terms:

We guarantee the quality of our workmanship for a period of 30 days post-service.
Any issues arising from our services will be addressed promptly at no additional cost.
However, we are not liable for indirect or consequential damages arising from the use of our services.

Privacy Policy

Your privacy is important to us. We ensure that all personal information collected during the booking and service process is handled with the utmost confidentiality:

Personal data is used solely for the purpose of providing and improving our services.
We do not share your information with third parties without your explicit consent.
Data is stored securely and retained only for as long as necessary.

Dispute Resolution

In the event of any disputes arising from our services, the following procedures will be followed:

Clients are encouraged to contact us directly to resolve any issues amicably.
If a resolution cannot be reached, disputes will be handled through mediation.
Legal action will be considered only as a last resort, in accordance with applicable laws.

Amendments to Terms

We reserve the right to modify these terms and conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.

Termination of Services

Either party may terminate the service agreement under the following circumstances:

Material breach of the terms and conditions.
Failure to adhere to payment schedules.
Engaging in activities that may harm our employees or the integrity of the services provided.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which Gardening Feltham operates. Any legal actions related to our services will be subject to the exclusive jurisdiction of the courts in this area.

Consent

By utilizing our gardening services, you acknowledge that you have read, understood, and agreed to these terms and conditions in their entirety.

Final Provisions

These terms constitute the entire agreement between you and Gardening Feltham concerning our services. They supersede all prior agreements or understandings, whether written or oral.